Uzima Solutions Ltd | Effective: 29 October 2026
This policy explains how we handle information when you use our mobile application to find pharmacies and booking clinics in Rwanda.
1. About this policy
Uzima Solutions Ltd (“we”, “us”) operates Uzima mobile application, a mobile app that helps people find pharmacies, clinics and other healthcare facilities in Rwanda. We respect your privacy and handle personal data in accordance with Rwanda’s Law Nº 058/2021 of 13/10/2021 relating to the protection of personal data and privacy.
2. Information we use
With your permission, we use your approximate or precise device location to show nearby facilities (Pharmarcies, Clinics, Hospitals, etc...). We may also process your search terms and basic technical information needed to run, secure and improve the app (such as device details and error logs). Location access is optional. We do not ask for medical records.
3. Why we use it
We use this information to display relevant facilities, help you find directions and contact details, book your appointment with your selected facility, maintain app security, and fix technical problems. We use personal data only for appropriate, stated purposes and on a lawful basis, including consent where required. We do not use your location for advertising.
4. Your location choices
You can allow or refuse location access, and change your choice at any time in your phone settings. However, not allowing location access will limit your search of the nearest facilities. Withdrawing consent does not affect processing that was lawful before withdrawal.
5. Information Sharing and Privacy
We respect your privacy and are committed to protecting your personal information. UZIMA app uses information solely to help users find nearby pharmacies and healthcare facilities based on location and other parameters. We do not sell, share, or disclose users' personal information to third parties or service providers. All information is used exclusively to support the application's intended services, except where disclosure is required by applicable law.
6. Storage and security
We apply reasonable measures to protect personal data. We keep information only as long as needed for the purposes described above or as required by law, and then securely delete upon user request.
7. Your rights
Under Rwandan law, you may request access to, correction or deletion of your personal data, ask us to restrict or object to certain uses, and withdraw consent. Other rights may apply under the law. To make a request, email us at info@uzima.rw. You may also complain to Rwanda’s Data Protection and Privacy Office (dpo.gov.rw).
8. Children
This app is not specifically designed for children under 16. We do not knowingly collect their personal information without any consent or authorisation required by law.
9. Updates
We may update this policy as the app changes. The latest version and its effective date will be available on our website and through the app.
10. Contact
Uzima Solutions Ltd | Kigali, Rwanda
Email: info@uzima.rw | Website: https://www.uzima.rw/
